Privacy Policy
TODO — This is a factual draft describing exactly how the site behaves today. It has not been reviewed by a legal professional and should be, particularly before marketing emails are sent to anyone on the opt-in list.
Who is responsible
Prime Digital is responsible for the information described here. For anything on this page, write to info@primedigitalfz.ae.
If you only read the site
Nothing is collected and nothing is stored in your browser. There are no cookies, no advertising tags, no tracking pixels and no analytics script. Typefaces are served from this site rather than from a font service, so opening a page does not disclose your visit to another company. Our hosting provider keeps ordinary server access logs, as every web host does.
If visitor statistics are added later they will come from a cookieless provider that records no personal data and sets nothing on your device — which is also why you are not being asked to dismiss a cookie banner.
If you send an enquiry
The form submits to this website’s own endpoint and the enquiry is saved in our database on our hosting. It is not sent to a third-party form service. We also email ourselves a notification so nothing waits unread.
What is saved with it:
- what you typed — your name, email, phone number if you gave one, business name, the service and budget you chose, and your message;
- which page you sent it from, and, if you arrived from another website or from an advert, that source and its campaign tags;
- the two-letter country our host infers from your connection, and your browser’s user-agent string;
- a one-way hash of your IP address — not the address itself. It exists only to stop one source flooding the form, and it cannot be turned back into an IP address or used to identify you.
We use all of this to reply to you, to quote the work and to carry it out if you go ahead. That is the only reason it is collected. We do not sell it, we do not share it with advertisers, and we do not add you to a mailing list for sending us an enquiry.
Choosing WhatsApp instead sends nothing to our database. The message is composed in your browser and handed to WhatsApp, and it has not left your device until you press send there.
Marketing emails
The form has a separate checkbox for occasional emails about offers and new work. It is never ticked for you, ticking it is not a condition of getting a reply, and leaving it alone changes nothing about your enquiry.
If you do tick it, we store your name and email as a separate record, along with the exact sentence that was on screen when you agreed — so what you consented to is on record rather than assumed. You can stop those emails whenever you like by replying to one or writing to us, and doing so does not delete the record of work we did together.
How long we keep it
Enquiries are kept while there is a live conversation, and afterwards as a record of work quoted or carried out. Opt-in records are kept until you unsubscribe. We delete either on request, except where we are required to keep a record of a transaction.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, ask us to delete it, object to our using it, or withdraw a marketing consent at any time. Write to info@primedigitalfz.ae and we will deal with it without charge.
If you are in the EU or the UK and you think we have handled your information badly, you can also complain to your national data protection authority — in Ireland, the Data Protection Commission.
Changes
If the site starts collecting something it does not collect today — an analytics provider, a chat widget, a third-party script, or another field on the form — this page is updated before that goes live.